Support Ticket Packages
Our concierge service operates on a flexible ticket-based system.
You can purchase tickets in advance and use them as needed for various types of support, such as researching information, making appointments, or handling local procedures.
Our service is handled by real people, not AI. We handle the heavy lifting of research and finding workable solutions for you.
At Ensou, we act in your best interest and get things done.
Package | Tickets* Included | Price (NTD) | Designed for |
Basic | 5 | $2,000 | For light/occasional support |
Standard | 10 | $3,500 | Ideal for regular monthly use |
Pro | 20 | $6,000 | Best value for families / busy expats |
We provide customized support for enterprise - please contact us for inquiry.
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Notes:
- One ticket covers one request. However, as one ticket generally covers about 15 minutes of concierge support, requests that needs more than 15 minutes or involve multiple processes may require two or more tickets.
- Tickets are non-transferable and intended for personal or family use only.
- Tickets are valid for 12 months.
Hey!
Still not sure? Start with Basic, and you can always upgrade later if you need more hands-on or ongoing support. We're flexible — just chat with us anytime.