Your Local Life Co-Pilot in Taiwan
Ensou offers personal assistant-style support for travelers and expats who need more than just advice. We help you get things done. From trip planning to life admin, we act as your local co-pilot so you can focus on living, working, or exploring with ease.
Whether you're here for a few days or moving for the long term, we bring proactive, personalized support to your day-to-day life in Taiwan.
How We Help
We offer two flexible service models depending on your stay:
🧳 For Travelers
Charged by days
We make short-term stays smooth, memorable, and hassle-free.
- Itinerary planning: restaurant bookings, transportation, local experiences, and gift shopping
- Business scheduling: help coordinate meetings, follow-ups, and calendar management
- Daily co-pilot: act as your contact point and assistant for errands, event support, and communication
🏡 For Expats
Charged by hours or projects
We support your move, your home, and your new life here.
- Living: house or room rental search, light renovation coordination, and house-sitting support
- Working: connect you with local job opportunities and community events
- Admin: handle utilities, bills, banking, shopping, paperwork, and government applications
The services above are just examples. Every client is different, and support can be fully customized based on your needs.
Why Ensou?
The name “Ensou” is inspired by the Japanese word “ensō”, a hand-drawn circle that symbolizes clarity, flow, and presence. It also reflects the Chinese concept of “緣,” the invisible connections that bring people together.
At Ensou, we believe support should feel human, not transactional. Every service is built on trust, empathy, and kindness. We're here to be that extra hand, mind, or voice when you need it most.
Meet Your Concierge:
Hi, I’m Freya 👋
I’m a local Taiwanese with a global mindset. Over the past 12 years, I’ve worked across 9 industries, lived in 3 countries, and helped hundreds of people and startups get things done. I adapt quickly, bring positive energy, connect people, and love solving problems.
My journey started in filmmaking, where I learned how to bring stories and people together. Later, I spent most of my career in the startup world: consulting, building, and supporting founders. Through that experience, I saw how powerful it is to have someone by your side, and how impactful it can be to offer help at the right time.
That’s still what I do today. I now use those same skills to help you feel at home in Taiwan, navigate complexity, and find ease in the everyday.
Ensou is my way of giving back. I’ve received so much kindness from others, and now I hope to be that person in someone else’s story.
Let’s Connect
Need help with something? Just ask. :)